New Clients
Welcoming New Patients
At Westside Family Pet Clinic, we always welcome new clients and patients to our full-service veterinary practice in Norfolk, NE.
Our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet's optimal health. Let's work together to keep your beloved furry friend happy and healthy!
For your convenience, Westside Family Pet Clinic accepts cash, debit cards, credit cards, CareCredit, ScratchPay, and SCRIP, a local gift card service. Checks are also accepted for established clients, and a cash discount is available for qualifying payment methods.
What To Expect
Arrival
When you arrive for your appointment, you will be greeted warmly and ushered into an examination room after checking in your pet.
Medical History
In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, behavioral issues that might affect the appointment, and current condition and the reason for your visit, gathering data for the doctor.
Check Up
Then, the doctor will spend quality time with you and your pet. They will examine your pet, ask you further questions, and then may recommend diagnostic tests if needed. Once the tests have been run, your doctor will discuss a possible diagnosis and treatment plan if warranted.
Questions
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Wrap Up
Our veterinarian or technician will wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
Our Promise
Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times when the unexpected will create delays. We will ensure these are minimized as much as possible.
Call Or Visit Us Today!
Phone
(402) 844-4738Hours
Clinic: Mon 8 AM – 5 PM, Tues – Thurs 8 AM – 6PM , Fri 8:00 AM – 1:00 PM
Pet Resort & Spa: Mon – Fri 7:30 AM – 5:00 PM (Weekend Pickups Vary)
After Hours
- For after-hours emergencies, call the clinic at 402-844-4738 and, when the voicemail greeting begins, press 0 to reach the on-call veterinarian.
- Same-day emergency appointments are worked in when possible.
- Mon – Fri: 7:30 am – 5:00 pm (5:00 pm – 5:30 pm for pre-arranged appointments)
- Saturday: 8:30 am – 9:00 am (pre-arranged only)
- Sunday: 4:30 pm – 5:00 pm (pre-arranged only)
